It has been announced recently that AT&T intendÂ toÂ add extra feesÂ toÂ certain services. The newsÂ isÂ notÂ goingÂ toÂ go down well as these additional charges are aimed atÂ iPhoneÂ users and will charge them extra for FaceTime video chats over 3G and 4G networks.
The changeÂ isÂ dueÂ toÂ be made when Apple’s new OS (iOS 6)Â isÂ launched later in the year. FaceTime will only be available over cellular networkstoÂ those who have theÂ iPhoneÂ 4S and the iPad 3 for the time being although Apple are likelyÂ toÂ release a newÂ iPhoneÂ at the same time as the OS. Questions are being asked and apparently the answers so far have been evasive with no one willingÂ toÂ expand on the rumour about price increased.
AT&TÂ isÂ a leader in the industry with millions of customers and thisÂ isÂ not the first time that profits have been publicly a priority over customer satisfaction. Although it was Verizon who was the firstÂ toÂ introduce ‘data plans’ and limits; AT&T were the company who dived in and made sure their plans were in place as well so customers could not benefit from unlimited data and ultimately ensuring that they made more money. SprintÂ isÂ a smaller company in the industry who offers unlimited data plans and if they were ableÂ toÂ grow, they would certainly give AT&T a run for their money and probably find customers jumping ships in every direction.
AT&TÂ isÂ the biggest in America and there doesn’t lookÂ toÂ be any changesÂ toÂ that fact any time soon. Their popularity at this timeÂ isÂ a mystery and, regardless of the charges, users and businesses are choosing their services over the competition.
Current costs for iPad users for 250MB of data a monthÂ isÂ $14.99 and 3GB of dataÂ isÂ $39 a month. If users want upÂ toÂ 5GB of data a month it will cost $50.
A lot of users will already know that 5GB doesn’t last very long. Especially when choosingÂ toÂ use services such as Hulu and Netflix; the monthly costs areÂ goingÂ toÂ end up extreme.
Jailbroken iPhones can apparently use FaceTime and make a call upÂ toÂ 5 minutes and use less than 15MB of their data. ThisÂ isÂ surprising and, if true, then users won’t haveÂ toÂ worry so much about data usage and FaceTime. This might be the reason behind the potential additional charges though. AT&T will not benefit or make any more from the new feature if customers are not exceeding their data limits and so the rumour came about that instead they will make their profit by charging for the service itselfÂ toÂ ensure they benefit.
Users are outraged that they may be charged extraÂ toÂ use the new feature and see the possible decision as unfair. If a customer buys data they should be ableÂ toÂ use it as they please, including on FaceTime. It might be a better option for consumers who are outragedÂ toÂ just go with another service provider who will offer a better service; there’s a few SIM only deals websites, one of the main onesÂ isÂ actually.
ThereÂ isÂ another downsideÂ toÂ AT&Tâ€™s data plans and thatÂ isÂ that if you wantÂ toÂ use your phone as a Wi-Fi hotspot itself, then you haveÂ toÂ pay the $50 for 5GB data in orderÂ toÂ get this function. Users are literally being told they will use more data, and if they donâ€™t, itâ€™s not rolled overtoÂ theÂ nextÂ month so the dataÂ isÂ lost and the customer has paid for something they havenâ€™t used.
ToÂ add insultÂ toÂ injury, if you then do go over your data allowance you will be charged $10 for each GB.
The facts donâ€™t seem very fair, but then customers are still turningÂ toÂ AT&T for their data and phone services so they must be doing something else right instead.
Good news for the consumerÂ isÂ that Verizon are not taking the same route as AT&T. They donâ€™t make you pay extra for your phoneÂ toÂ be a hotspot and they will happily let you use any data you pay for in any way you like, and on any device as well. The controlÂ isÂ something that will appealÂ toÂ those unimpressed by AT&Ts ideas.
The news of additional charges justÂ toÂ use the new feature FaceTimeÂ isÂ causing customersÂ toÂ be outraged. ThereÂ isÂ one thought behind the introduction of these charges and thatÂ isÂ profit for AT&T which leadsÂ toÂ more expense for the consumer.
The Above article is written by Rosette Summers, who is associated with many technology related sites and communities. She excels in writing articles related to broadband and mobile applications.For more information on this matter, you can visit her latest article:Â http://www.simonly-